Report a Claim & Partner Carriers
Direct online bill pay and claims reporting portals for all 41 partner insurance carriers, plus guidance on what documentation you need to file smoothly.
What You'll Need
Before submitting your claim to your carrier or our office, gathering these four key pieces of information will ensure your claim is processed as swiftly and accurately as possible.
Name of the Insured
Provide your name or the name of the person who is insured. Please make sure to double-check the spelling and accuracy of the name, as it will be used throughout the claims process.
Date & Location of Loss
You’ll need to provide information about the date and location of the incident that caused the damage. Please be as specific as possible, including the time of day and any relevant details about the location.
Contact Information
Please provide your contact information so our carrier can get in touch with you about your claim. This should include your phone number, email address, and any other relevant information they might need to reach you.
Description of Damage
Describe the damage that occurred as a result of the incident. Please be as detailed as possible, including the type and extent of the damage, involved parties, and photos or police reports if available.
Need Immediate Personal Assistance?
Our Wilmington team can assist you with filing your claim during business hours.
Our Carriers
Access official online payment and digital claims filing portals for all 41 partner insurance providers.
Contact Us
Let us put together insurance plans for your home, auto, and life so that you can focus on what’s really important.
Office Location
1035 North Lincoln Street
Suite 300
Wilmington, DE 19805
Phone & Email
Telephone: (302) 791-7600
Email: info@wiswallagency.com
Office Hours
Monday – Friday
9:00 AM – 5:00 PM EST
Closed Weekends & Major Holidays
Send a Customer Service Message
For policy modifications, ID cards, certificates, or general assistance:
